Online guides

Discover the new Official App and consult the guides for using our vehicles

Check out our online guides if you're looking for helpful information on using our Official App and want to find out how to use all the available services.

Guide to use the Official App

Are you a private citizen or a freelancer? Explore the Official App and find out how to create a new account to enter the world of smart mobility.

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Guide to use the Official App

Discover the services dedicated to businesses and public administration. Explore the Official App and learn how to use it best.

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👋 Hi, I'm EVA!

Your virtual assistant based on Artificial intelligence designed to support you at any time. Find out what I can do and how I can help you!

You can ask me information e details on the characteristics of our service, how it works, and which advantages you can achieve thanks to shared mobility.

I can provide you information detailed about prices of our service, or give you detailed information on any quote e promotions available.

Are you a new customer? I can guide you step by step to teach you how to best use the service, including suggestions e useful tips on how to easily use our vehicles.

I can walk you through the booking process, collecting the information necessary to suggest the mobility solution closest to you.

Can I handle e solve common problems, answer Frequent questions, help you in the event of an accident or to recover objects forgotten on board vehicles.

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Customer Service

Do you need help?

If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.

Customer Service
FAQ

We are always by your side

Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.

Where can I recharge an electric car?

Where can I recharge an electric car?

How can I recharge an electric car?

How can I recharge an electric car?

What to do if the car runs out of charge?

What to do if the car runs out of charge?

Where can I refuel?

Where can I refuel?

I am a new driver, can I rent your cars?

I am a new driver, can I rent your cars?

FAQ

Information and assistance

Check out our online guides and FAQs to learn everything about our services. Our customer service team is available 24/24.

How it works

10 simple steps to enter the world of sharing mobility and help you use our service.

Car charging

Discover all the details to learn how to recharge our cars simply and safely.

Faq

Consult the frequently asked questions and detailed guides to find the answers to all your questions.

Customer Service

Contact our 24-hour customer service via chat, email and voice.