FAQ
Can I bring animals in the car?
According to the regulations of the car sharing service E-VAI, it is not allowed to bring animals on board the cars. This restriction was established to ensure the cleanliness, hygiene and comfort of the cars, as well as to avoid possible allergies or damage. It is important to underline that failure to comply with this rule may result in the application of sanctions or penalties.
Customer Service
Do you need help?
If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.
FAQ
We are always by your side
Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.
Where can I recharge an electric car?
How can I recharge an electric car?
What to do if the car runs out of charge?
Where can I refuel?
I am a new driver, can I rent your cars?
Information and assistance
Check out our online guides and FAQs to learn everything about our services. Our customer service team is available 24/24.


