FAQ
Electric car charging
Check out our online guide to find answers to frequently asked questions and learn more about our services and how they work. If you don't find what you're looking for, remember that our customer service is always available via chat, email and voice channels.

I can't find the charging card, how do I charge the car?
The car does not have a charging cable, what to do?
How to manage the car's autonomy?
What to do if the car runs out of charge?
How can I recharge an electric car?
Where can I recharge an electric car?
Customer Service
Do you need help?
If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.
FAQ
We are always by your side
Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.
Where can I recharge an electric car?
How can I recharge an electric car?
What to do if the car runs out of charge?
Where can I refuel?
I am a new driver, can I rent your cars?
Information and assistance
Check out our online guides and FAQs to learn everything about our services. Our customer service team is available 24/24.


