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Electric car charging

Check out our online guide to find answers to frequently asked questions and learn more about our services and how they work. If you don't find what you're looking for, remember that our customer service is always available via chat, email and voice channels.

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I can't find the charging card, how do I charge the car?

I can't find the charging card, how do I charge the car?

The car does not have a charging cable, what to do?

The car does not have a charging cable, what to do?

How to manage the car's autonomy?

How to manage the car's autonomy?

What to do if the car runs out of charge?

What to do if the car runs out of charge?

How can I recharge an electric car?

How can I recharge an electric car?

Where can I recharge an electric car?

Where can I recharge an electric car?

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Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.

Where can I recharge an electric car?

Where can I recharge an electric car?

How can I recharge an electric car?

How can I recharge an electric car?

What to do if the car runs out of charge?

What to do if the car runs out of charge?

Where can I refuel?

Where can I refuel?

I am a new driver, can I rent your cars?

I am a new driver, can I rent your cars?

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10 simple steps to enter the world of sharing mobility and help you use our service.

Car charging

Discover all the details to learn how to recharge our cars simply and safely.

Faq

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Customer Service

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