FAQ
What is the Ceiling Block?
Credit Hold is a common practice where an amount is temporarily held on your credit card during the rental period. This amount, known as a hold, is pre-authorized on your credit or debit card to cover the cost of the rental and/or any additional charges.
It is important to underline that the Block Limit does not represent an immediate charge to your card, but a temporary reserve of funds. The amount of money blocked may vary depending on the rental.
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FAQ
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Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.
Where can I recharge an electric car?
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What to do if the car runs out of charge?
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I am a new driver, can I rent your cars?
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