FAQ
How much is the Block Limit required for car rental?
The amount of the Plafond Block varies depending on the order amount:
- €100,00 for orders up to €50,00.
- €200,00 for orders between €50,00 and €100,00.
- €300,00 for orders over €100,00.
If your card does not have one, the order may be canceled and the service will not be provided.
Customer Service
Do you need help?
If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.
FAQ
We are always by your side
Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.
Where can I recharge an electric car?
How can I recharge an electric car?
What to do if the car runs out of charge?
Where can I refuel?
I am a new driver, can I rent your cars?
Information and assistance
Check out our online guides and FAQs to learn everything about our services. Our customer service team is available 24/24.


