FAQ

How to upload your driving license and selfie?

Home » Faq » Personal account » How to upload your driving license and selfie?

To upload your license, simply log in to your profile and follow the following steps:

  • Access the “Settings".
  • Select item “Patent".
  • Click the "" buttonLicense modification".

You will now be able to upload the three required photos of the document: front/back and selfie. Make sure the document data is always readable and still valid, this may extend the approval time of your account.

In phase of data entry pay attention by carefully following the steps indicated by comparing them to the model of your license. On the front of the license it reads:

  • 1: Surname
  • 2: Name
  • 3: Date and Place of Birth
  • 4a: Release date
  • 4b: Expiry date
  • 4c: Issued by (follows the code of the competent office, Police Headquarters or Motor Vehicle Authority)
  • 5: License number

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