FAQ
How do I sign up for the car sharing service?
To sign up for car sharing E-VAI, just follow the following steps:
- Connect via the website or download the Official App from the Google Play Store or App Store.
- Select “Register” to create a new account.
- Fill out the registration form providing your details, upload your driving license and payment details.
- Once the registration request has been sent, the team of E-VAI will verify your information and documents provided. Waiting times can last up to a maximum of 48 hours.
- Once your registration is approved, you will receive a confirmation via email.
At this point, you will be able to make your first reservation.
Customer Service
Do you need help?
If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.
FAQ
We are always by your side
Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.
Where can I recharge an electric car?
How can I recharge an electric car?
What to do if the car runs out of charge?
Where can I refuel?
I am a new driver, can I rent your cars?
Information and assistance
Check out our online guides and FAQs to learn everything about our services. Our customer service team is available 24/24.


