FAQ

What to do once you reach the petrol station?

Home » Faq » Hybrid car refueling » What to do once you reach the petrol station?

Once you reach the service station, contact us by phone or through the Official App requesting assistance to refuel. We will provide you with all the useful information to activate the refueling card. Remember to refuel the car only with the correct fuel: E5 or E10 petrol.

👋 Hi, I'm EVA!

Start a chat
Customer Service

Do you need help?

If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.

Customer Service
FAQ

Online guide always by your side

Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.

What to do in case of accident?

What to do in case of accident?

What rates are available?

What rates are available?

I am a new driver, can I rent your cars?

I am a new driver, can I rent your cars?

What to do with the fuel payment receipt?

What to do with the fuel payment receipt?

Where can I refuel?

Where can I refuel?

FAQ

Online guides and assistance

Check out ours online guides e Frequent questions to find out everything about our services. Our customer care is always at your disposal 24 hours a day.

What to Expect

10 simple steps to enter the world of sharing mobility and help you use our service.

Car charging

Discover all the details to learn how to recharge our cars simply and safely.

Faq

Consult the frequently asked questions and detailed guides to find the answers to all your questions.

Customer Service

Contact our 24-hour customer service via chat, email and voice.