What to do if the car runs out of charge?

When you run out of car charge during a trip it is important to take some measures to manage the situation in the best way. Here's what to do:

• Find a safe place: If possible, move your car to a safe place, away from the flow of traffic or potentially dangerous situations. Look for a suitable parking area or a location where the car does not create an obstacle or risk. Signal the car with emergency indicators to ensure your safety.
• Request roadside assistance by calling the dedicated telephone number based on the vehicle you are using. Visit https://www.e-vai.com/faq/regolamento-e-condizioni/cosa-fare-in-caso-di-incidente/
• Provide all requested data: When communicating with Sifa customer service, be sure to provide all requested data accurately. This will include your name, license plate and model of the car you rented, as well as your current location. This information will help staff identify your rental and provide you with appropriate assistance.
• Contact us by phone: The first thing to do is to contact customer service immediately. Notify us that you have run out of car charge by providing all required details, such as your name, license plate and model of the rental car, and your current location. It is essential to communicate immediately to allow customer service to take timely action.

By following these steps, you will be able to effectively handle the situation if you run out of car charge.