How can I recharge an electric car?

To charge an electric car, follow the steps below:

1. Retrieve the charging cable from the trunk of the car.
2. Open the charging cap positioned on the front of the car using the appropriate button inside the car (to the left of the steering wheel with the charging socket drawn on it).
3. Connect the charging cable to the car, applying the necessary pressure to connect it correctly.
4. Connect the second end of the cable to the charging socket of the available column.
5. Make sure you follow the specific instructions provided by the column if it has a display.
6. Use your recharge card E-VAI which is inside the car. Remember to always place it back on board and use it to charge the car at the column.
7. To check if the car is charging correctly, check the LED on the charging column.
   • If the LED is blue, it means charging is in progress. To be sure, also check the car's display. You should see an estimated charging time along with the current charge percentage. This allows you to monitor the charging progress.
   • If the LED is red or green, repeat the procedure by disconnecting everything. If the problem persists we recommend you contact the support number E-VAI to receive support.
   • If the LED is off, please contact the assistance number to report and receive more information.

• You can top up at your own expense by registering on the charging station operator's website/app.
• Within 5 calendar days, you can request a refund from E-VAI, attaching receipt and explanation.

Remember to follow the charging instructions correctly to ensure safe and efficient charging of your electric car and avoid potential fines. Make sure you fully understand the specific procedures provided by the charging station and always have your charging card available. E-VAI. Also make sure you use the affiliated charging stations: Be Charge, A2A, Ressolar, NHP, to avoid paying any charging costs.