FAQ
What to do if I am late in returning the booked vehicle?
If you delay in returning the booked car, considering that you have 15 minutes of grace and it is advisable to contact us well in advance to notify subsequent potential customers, here is what you can do:
- Communicate immediately: Contact us as soon as you become aware of the delay. Inform us of the situation and providing the necessary information.
- Check the availability of the next vehicle: if the delay continues for a long time, request the possibility of extending the rental.
It is important to remember that each situation may require specific approaches, so following the instructions provided by our operators will be essential to deal with the delay in returning the booked car in the best way.
Customer Service
Do you need help?
If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.
FAQ
We are always by your side
Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.
Where can I recharge an electric car?
Where can I recharge an electric car?
How can I recharge an electric car?
How can I recharge an electric car?
What to do if the car runs out of charge?
What to do if the car runs out of charge?
Where can I refuel?
Where can I refuel?
I am a new driver, can I rent your cars?
I am a new driver, can I rent your cars?
Information and assistance
Check out our online guides and FAQs to learn everything about our services. Our customer service team is available 24/24.
