FAQ
What to do if the engine doesn't start?
If you have carried out all the necessary checks, such as checking that the car is not being charged, having started the booking and making sure that, after pressing the "start/stop" button, the word "ready" does not appear in green on the display , contact us for further assistance. We are available 24 hours a day to provide support and guide you through any troubleshooting procedures specific to your vehicle.
Customer Service
Do you need help?
If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.
FAQ
We are always by your side
Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.
Where can I recharge an electric car?
How can I recharge an electric car?
What to do if the car runs out of charge?
Where can I refuel?
I am a new driver, can I rent your cars?
Information and assistance
Check out our online guides and FAQs to learn everything about our services. Our customer service team is available 24/24.


