FAQ
What do I do if I forget something in the car?
If you forget something in the car after completing the rental, we recommend that you contact us by phone as soon as possible. It will be important to provide us with the license plate of the rented vehicle so that we can correctly identify your reservation. When you call us, please report the situation to our customer service team and describe the item forgotten in the vehicle. We will do our best to assist you and verify whether the item was found and recovered in the car after your return. However, please note that we cannot guarantee the recovery of forgotten items, as the vehicle may have been used by other customers after you returned it. We do everything we can to help you, but we have no direct control over any items left in the car.
Customer Service
Do you need help?
If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.
FAQ
We are always by your side
Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries.
Where can I recharge an electric car?
Where can I recharge an electric car?
How can I recharge an electric car?
How can I recharge an electric car?
What to do if the car runs out of charge?
What to do if the car runs out of charge?
Where can I refuel?
Where can I refuel?
I am a new driver, can I rent your cars?
I am a new driver, can I rent your cars?
Information and assistance
Check out our online guides and FAQs to learn everything about our services. Our customer service team is available 24/24.
