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A complete guide to always be by your side

Find the answers to the most frequently asked questions to find out everything about our services. Get on board and start your next rental without worries. For example, find out how to recharge electric cars, where to park the car, how to use the Official App, or how to manage an unexpected event in the event of an accident.

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If you need further information or have doubts about how to best use the service, we remind you that you can contact our team at any time. customer care available 24 hours a day chat, voice ed Email.


Online guides and assistance

Check out ours online guides e Frequent questions to find out everything about our services. Our customer care is always at your disposal 24 hours a day.

How it works

10 simple steps to enter the world of sharing mobility and help you use our service.

Car charging

Discover all the details to learn how to recharge our cars simply and safely.


Consult the frequently asked questions and detailed guides to find the answers to all your questions.


Contact our 24-hour customer service via chat, email and voice.

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